eDistrict UP: Online Certificate
Application Guide 2026
Apply for income, caste, domicile, birth, and death certificates on the eDistrict UP portal. Step-by-step guides for registration, login, status check, and certificate download — all in one place.
What is eDistrict UP? — The Portal That Serves 24 Crore Citizens
The eDistrict UP portal is the Government of Uttar Pradesh's official online platform for delivering government-to-citizen (G2C) services. Instead of standing in long queues at a tehsil or block office, any UP resident can now apply for certificates, track applications, and download approved documents through this single portal.
The platform was launched in December 2008 as a pilot project in 6 districts — Gautam Budh Nagar, Ghaziabad, Sultanpur, Sitapur, Gorakhpur, and Rae Bareli. Uttar Pradesh became the first state in India to roll out eDistrict across all 75 districts. Today, the portal offers over 325 services from 47 government departments and has issued more than 36.90 crore certificates to date, processing over 4 crore transactions every year.
The entire system is developed and maintained by the National Informatics Centre (NIC) UP State Unit, headquartered at Yojna Bhawan, Lucknow. It runs under the National e-Governance Plan (NeGP) — the same Digital India framework that powers platforms like DigiLocker and UMANG. All certificates issued through eDistrict UP are integrated with DigiLocker, so you can store and share your documents digitally anywhere in India.
In 2019, the platform received the Gems of Digital India Award (Analyst's Choice) from the Digital India Corporation for excellence in e-Governance — a recognition of how the system has transformed public service delivery in India's most populous state.
| Official portal | edistrict.up.gov.in |
| Citizen login portal | esathi.up.gov.in |
| Managed by | NIC UP State Unit, Lucknow |
| Districts covered | All 75 districts of Uttar Pradesh |
| Total services | 325+ across 47 departments |
| Certificates issued | 36.90 crore+ |
| Annual transactions | 4 crore+ |
| Payment gateway | PAYGOV (UPI, net banking, debit card) |
| Helpline | 0522-2304706 |
| Technical email | ceghelpdesk@gmail.com |
| DigiLocker | Integrated — certificates available in DigiLocker |
| Languages | Hindi and English |
About the old URL: if you previously used edistrict.up.nic.in, note that it was the old address. It now automatically redirects to edistrict.up.gov.in. Always use edistrict.up.gov.in going forward.
Last updated: August 2026
eDistrict, eSathi, and CSC — Understanding the Three Names
This is one of the most common points of confusion. People search for "eDistrict UP login" and "eSathi login" thinking they are different portals. They are not. Here is how the three terms connect:
eDistrict UP — The Backend System
eDistrict is the name of the overall project — the backend computerization system that connects all 75 district administrations, revenue offices, and government departments into one digital workflow. When a Tehsildar digitally signs your certificate, that happens inside the eDistrict system. You don't interact with eDistrict directly. Think of it as the engine running behind the scenes.
eSathi — The Portal You Actually Use
eSathi stands for "eServices Access To Help Individuals." This is the citizen-facing front end — the website (esathi.up.gov.in) where you create your account, log in, fill application forms, upload documents, make payments, and download certificates. When people say "eDistrict UP login," they actually mean the eSathi citizen login.
There was also an eSathi mobile app developed by NIC UP, available on both Android and iOS. However, the Android version (v3.2) was removed from the Google Play Store in August 2024. As of 2026, the web portal remains fully functional on mobile browsers — you can apply for all services through Chrome or any browser on your phone.
CSC (Jan Seva Kendra) — The Physical Service Centre
Common Service Centres, also called Jan Seva Kendra or Lokvani Kendra, are government-authorised physical centres where trained operators help citizens with eDistrict applications. This option exists for people who don't have a smartphone, internet access, or aren't comfortable filling forms online — a significant portion of UP's population, considering only about 30% of the state has internet penetration and nearly 78% lives in rural areas.
At a CSC, the operator fills the form and uploads documents on your behalf. You still receive a Service Request Number (SRN) and can track your application independently. To find your nearest CSC, visit locator.csccloud.in. We have a detailed CSC guide here covering services, fees, and what to watch out for.
| eDistrict | eSathi | CSC | |
|---|---|---|---|
| What it is | Backend system | Citizen portal & app | Physical service centre |
| Who uses it | Government officers | Citizens directly | Operators on your behalf |
| URL | edistrict.up.gov.in | esathi.up.gov.in | locator.csccloud.in |
| Cost per certificate | — | ₹10–15 | ₹30 + ₹30–50 extra |
| Best for | — | Anyone with phone/computer | Rural areas, elderly |
Services Available on eDistrict UP — Department-Wise List
The eDistrict UP portal covers services from 47 government departments. Here are the most commonly used services that citizens apply for, organised by department:
Revenue Department (राजस्व विभाग)
The Revenue Department handles the highest volume of applications on eDistrict UP:
Urban Development / Panchayati Raj
Panchayati Raj
Other Departments
The portal also handles services from Social Welfare (old age pension, widow pension, disability pension), Food & Civil Supplies (ration card), Energy/UPPCL (electricity connection), and Employment (employment registration). These specialised services have their own requirements and processing workflows.
Check Your Documents, Fees & Timeline — Before You Apply
Select your certificate type and application method to get a personalised checklist.
eDistrict UP — Document Checklist
📋 Documents You Need
💰 Fee Details
⏱️ Processing Timeline
⚠️ Avoid These Rejection Reasons
💡 Pro Tips
eDistrict UP Certificate Fees — eSathi vs CSC Comparison (2026)
One of the biggest advantages of applying through eSathi yourself is the cost. The government fee for most certificates on the self-service portal is ₹10–15, while the same certificate through a CSC costs ₹30 in government fees plus an additional facilitation fee of ₹30–50.
| Certificate | eSathi Fee | CSC Fee | Processing | Validity |
|---|---|---|---|---|
| Income (आय प्रमाण पत्र) | ₹10–15 | ₹30 + extra | 7–15 days | 3 years |
| Caste SC/ST (जाति प्रमाण पत्र) | ₹10–15 | ₹30 + extra | 7–15 days | Lifetime |
| Caste OBC NCL | ₹10–15 | ₹30 + extra | 7–15 days | 1–3 years |
| Domicile (निवास प्रमाण पत्र) | ₹10–15 | ₹30 + extra | 7–15 days | 3 years |
| Birth (जन्म प्रमाण पत्र) | ₹10–15 | ₹30 + extra | 7–15 days | Permanent |
| Death (मृत्यु प्रमाण पत्र) | ₹10–15 | ₹30 + extra | 7–15 days | Permanent |
| Haisiyat (हैसियत प्रमाण पत्र) | ₹120 | ₹120 + extra | 15–21 days | 3 years |
| EWS Certificate | ₹10–15 | ₹30 + extra | 7–15 days | 1 fin. year |
Fees may change. Always verify at edistrict.up.gov.in before applying. All eSathi payments go through PAYGOV (UPI, net banking, debit card).
How to Register and Log In on eSathi — Quick Overview
To apply for any certificate on eDistrict UP, you first need to create a free account on the eSathi portal. Registration takes about 5 minutes:
Go to esathi.up.gov.in (or click "Citizen Login" on edistrict.up.gov.in)
Click "New User Registration" (नवीन उपयोगकर्ता पंजीकरण)
Create a unique login ID and enter your name, date of birth, mobile number, and email
Complete Aadhaar e-KYC — your details and photo auto-fill from Aadhaar
Enter the OTP sent to your mobile, set your password, and complete registration
Log in with your login ID (not your mobile number) and password
After logging in, select any service, fill the form, upload documents, pay the fee, and submit. You'll receive a Service Request Number (SRN) — save it for tracking and certificate download.
For the complete walkthrough with every step explained, common errors, and the difference between citizen, CSC, and department login, read the full Login & Registration guide.
How to Check Your Application Status on eDistrict UP
Once you submit an application, you can check its progress at any time without logging in:
Go to edistrict.up.gov.in
Click "Application Status" (आवेदन की स्थिति)
Enter your application number (the SRN from submission)
Enter the captcha code and click "Search"
| Status Label | What It Means |
|---|---|
| Submitted (प्रेषित) | Application received by the system |
| Under Verification (सत्यापनाधीन) | Assigned to Lekhpal / Revenue Inspector for field check |
| Forwarded to Tehsildar | Verification done, awaiting Tehsildar's review |
| Approved (स्वीकृत) | Application approved |
| Certificate Generated (प्रमाण पत्र जारी) | Ready for download |
| Rejected (अस्वीकृत) | Check reason in your account |
| Pending for Correction (संशोधनाधीन) | Correct something and resubmit |
For detailed status explanations for each certificate type, what to do if stuck, and the complete application journey flowchart, read the Application Status & Tracking guide.
How Your Certificate Application Moves Through the System
Understanding the verification chain helps you know exactly where your application is and why it might be taking time. Here is how a typical revenue certificate moves through the system:
Why does this matter? Most delays happen at Stage 3 (field verification). If your status shows "Under Verification" for weeks, the Lekhpal hasn't completed verification. This is when the Janhit Guarantee Act gives you legal recourse.
8 Most Common eDistrict UP Problems — And How to Fix Them
1OTP Not Received During Registration or Login
Check your mobile network and wait 2–3 minutes before retrying — the system has a cooldown. Verify the mobile number matches your Aadhaar. The portal gets heavy traffic during scholarship and exam seasons, so try at a different time. Some phones block OTPs in spam filters — check your SMS spam folder.
2Login Fails — Wrong Password or Captcha Error
Your username is the login ID you created, not your mobile number or email. Use "Forgot Login ID" if you don't remember it, or "Forgot Password" to reset via OTP. For captcha issues, clear browser cache, switch to Chrome, or use incognito mode. See our Login & Registration guide for the full troubleshooting list.
3Document Upload Fails — File Too Large or Wrong Format
Every file must be under 100KB and in JPEG or PDF format — this is a strict system limit. Compress scanned documents using any free online tool before uploading. Scan in black & white at 200 DPI to keep size down while maintaining readability.
4Application Stuck at "Under Verification" for Weeks
Standard processing is 7–15 working days. If past 15 days, register a complaint through the portal's grievance section (edistrict.up.gov.in → Login → Grievance/शिकायत). If that doesn't resolve it, file a First Appeal under the Janhit Guarantee Adhiniyam, 2011.
5Application Rejected — What Now?
Log in to eSathi, find your application, and check the rejection reason. Common causes: unclear documents, name mismatch with Aadhaar, failed field verification, or missing self-declaration form. Fix the issue and reapply — there's no penalty or limit on reapplying.
6Certificate Not Downloading
First confirm your status shows "Certificate Generated" (प्रमाण पत्र जारी). If the download still fails, use Chrome, clear cache, and disable ad-blockers. The certificate is a digitally signed PDF, legally valid across India. Once downloaded, it's also accessible via DigiLocker. See our Certificate Download guide for step-by-step instructions.
7Portal Not Loading or Showing a Server Error
The portal sees heavy traffic during scholarship deadlines and exam seasons and can go down repeatedly. If it won't load or throws an error, try early morning (6–8 AM) when traffic is lower. Use Chrome, clear your cache, and switch to mobile data if the issue seems Wi-Fi related. The portal usually comes back within a few hours.
8Payment Deducted But Application Shows "Payment Pending"
Money is sometimes deducted through PAYGOV without the system confirming it right away. Don't panic — wait 24–48 hours, as auto-reconciliation usually updates the status on its own. If it's still unresolved after 48 hours, contact the helpline (0522-2304706) or ceghelpdesk@gmail.com with your transaction ID and a screenshot.
Your Legal Rights — Janhit Guarantee Adhiniyam, 2011
Most people don't know this: if your certificate is delayed beyond the prescribed timeline, you don't have to just wait. The Uttar Pradesh Janhit Guarantee Adhiniyam, 2011 (UP Act No. 3 of 2011) is a state law that guarantees time-bound delivery of public services. It covers 382 services across 45 government departments — and most revenue certificates on eDistrict UP fall under it.
What this law gives you:
Prescribed timelines: Each covered service has a specific deadline. For most revenue certificates, this is 7–15 working days.
Right to appeal: If the Tehsildar doesn't act within the deadline, you can file a First Appeal with the Appellate Authority — usually the Additional District Magistrate (ADM).
Penalty for officers: The Act allows penalties on officers who fail to deliver without valid reason.
How to use this right — step by step:
Note your application date and the prescribed timeline for your service
If the deadline passes, go to edistrict.up.gov.in → Login → Grievance/शिकायत section
Register a formal complaint with your SRN, application date, and service type
If the portal complaint doesn't resolve it, visit the District Magistrate (DM) office and submit a written appeal citing the Janhit Guarantee Adhiniyam, 2011
The Appellate Authority must respond within the prescribed timeframe
This is especially critical during time-sensitive situations — scholarship deadlines, job application cutoffs, and exam eligibility windows. Income and caste certificates are needed for UP Scholarship applications, caste certificates for UPSC/UPPSC/SSC exams, and domicile certificates for state government job applications — all of these carry strict deadlines. Knowing this law can make the difference between getting your certificate on time and missing a deadline.
Self Declaration Form (स्व-प्रमाणित घोषणा पत्र) — Why You Need It
If you're applying for an income, caste, or domicile certificate, you must upload a self-declaration form along with your other documents. This form replaced the old system of notarized affidavits — you no longer need ₹100 stamp paper or a notary visit. The Central Government has promoted self-certification to reduce the estimated ₹8,000 crore Indians spend on affidavits every year.
One form works for all three certificate types. Fill in your details, sign it, and upload as JPEG under 100KB. For the field-by-field guide, top mistakes that cause rejections, and the direct download link, see our Self Declaration Form page.
Frequently Asked Questions About eDistrict UP
What is eDistrict UP?
eDistrict UP is the official e-governance platform of the Government of Uttar Pradesh for delivering government services to citizens online. It is part of the National e-Governance Plan (NeGP), developed by NIC UP, and covers all 75 districts with over 325 services from 47 departments.
Is eDistrict UP and eSathi the same thing?
Not exactly. eDistrict is the overall project and backend system. eSathi (esathi.up.gov.in) is the citizen-facing portal where you actually log in and apply. When people say eDistrict UP login, they mean the eSathi citizen login. Both are part of the same system.
Is registration on eSathi free?
Yes, creating an account on the eSathi portal is completely free. You only pay the government service charge when you submit a specific certificate application.
How much does a certificate cost on eSathi?
Most certificates cost ₹10-15 when you apply through the eSathi portal yourself. The Haisiyat (solvency) certificate is an exception at ₹120. Through a CSC, the government fee is ₹30 plus an additional facilitation fee.
How long does it take to get a certificate?
Standard processing time is 7-15 working days for most revenue certificates. The actual time depends on how quickly the Lekhpal completes field verification. Active officers may process applications in 3-5 days.
Are digitally signed certificates from eDistrict UP legally valid?
Yes. Certificates bearing the Tehsildar's or SDM's Digital Signature Certificate (DSC) are legally valid under the Information Technology Act, 2000. They are accepted across India for education admissions, government jobs, court submissions, and scheme eligibility.
What if my application is rejected?
Log in to eSathi, check the rejection reason, fix the issue, and reapply. There is no penalty or limit on reapplications. Common rejection reasons include unclear documents, name mismatches with Aadhaar, and missing self-declaration forms.
Can I apply from outside Uttar Pradesh?
You can submit the online application from anywhere with an internet connection. However, field verification by Lekhpal or Revenue Inspector will be conducted at your stated UP address. You must have a valid address in Uttar Pradesh.
Is the eSathi mobile app still available?
The eSathi Android app (v3.2) was removed from the Google Play Store in August 2024. The web portal (esathi.up.gov.in) works fully on mobile browsers — you can apply for all services through Chrome or any browser on your phone.
What is the difference between Service Request Number and Certificate Number?
The SRN is generated when you submit your application — use it to track status during processing. The Certificate Number is a separate unique ID printed on the final approved certificate, used by third parties (universities, employers, courts) for verification.
What if my certificate is delayed beyond the timeline?
You can file a complaint through the portal's grievance section or file a First Appeal under the Uttar Pradesh Janhit Guarantee Adhiniyam, 2011 with the Appellate Authority (typically the ADM). This is your statutory right.
Can I access my certificate through DigiLocker?
Yes. Certificates issued through eDistrict UP are integrated with DigiLocker (digilocker.gov.in). Once your certificate is issued, it becomes available in your DigiLocker account and can be shared digitally.
Official eDistrict UP Contact Details & Helpline
If you face technical issues with the portal or need help with your application, here are the official contact points:
NIC UP State Centre: 9 Sarojini Naidu Marg, Yojana Bhawan, Lucknow – 226001, Uttar Pradesh.